Contact
A person reads every message. We reply inside two business days.
There is no ticket queue here and no bot writing the first reply. Whichever route you pick below reaches the same small team.
Best for anything that isn't urgent: access that hasn't landed, a refund, a question about what the fourteen days cover before you buy, or a mistake you've spotted in a lesson.
Phone
Monday to Friday, 9am to 5pm Eastern. If nobody picks up, leave a number and we call back the same day.
What makes it quicker
- The email address you paid with, if it's about an order
- The receipt number, if you still have the email
- For access that won't load: the device and the browser you tried
None of that is required. The email address on its own is enough for us to find you.
Refunds
Thirty days, the whole amount, no interview. Email us with the word "Refund" in the subject and the Refund Policy covers the detail.
Postal address
REDHAVEN PROPERTIES, LLC
1460 Cassat Avenue
Jacksonville, FL 32205
United States
That is where formal correspondence goes. There is no counter to visit and nothing to pick up: everything here is delivered over the internet. On a card statement this purchase reads REDHAVEN PROPERTIES.